Terms of Use and Disclaimer
Last updated: 28 May 2026
Welcome to The Reward Pilot.
The Reward Pilot is an Australian website that provides general guides, tips and information about frequent flyer points, rewards programs, travel deals, credit cards and related offers.
These Terms of Use and Disclaimer explain the rules for using this website and the limits of the information we provide.
By using this website, you agree to these terms. If you do not agree, you should stop using the website.
In these terms, “we”, “us” and “our” means The Reward Pilot.
Website: therewardpilot.com.au
Email: hello@therewardpilot.com.au
1. In plain English
We try to make points, rewards and travel deals easier to understand.
But the information on this website is general information only.
It is not personal financial advice, credit advice, legal advice or tax advice.
You should always check official provider information, read the full terms and conditions, and consider whether a product, offer or strategy suits your own circumstances before acting.
2. General information only
The content on The Reward Pilot is provided for general information and educational purposes only.
It does not take into account your personal objectives, financial situation, travel plans, spending habits, credit history, income, debts or needs.
You should not rely on this website as your only source of information.
Before applying for a credit card, joining a rewards program, transferring points, booking travel, taking up an offer or making a purchase, you should check the official provider website and consider whether the product or offer is appropriate for you.
If you are unsure, seek independent professional advice.
3. No personal financial or credit advice
The Reward Pilot may publish information about credit cards, rewards cards, bank rewards programs, points offers and other financial products.
This information is general only.
We do not:
provide personal financial advice
provide personal credit advice
recommend a credit card based on your personal circumstances
assess whether you are eligible for a credit card or financial product
assess whether a product is suitable for you
guarantee approval
issue credit products
arrange credit for you
make lending decisions
provide tax advice
act as your financial adviser, credit adviser, tax adviser or legal adviser
You are responsible for your own decisions.
4. Credit card and financial product information
Credit card and financial product information can change quickly.
This may include changes to:
bonus points
earn rates
annual fees
interest rates
eligibility criteria
minimum spend requirements
previous cardholder exclusions
travel credits
insurance benefits
lounge passes
transfer rates
expiry dates
product terms and conditions
We try to keep information useful and accurate, but we cannot guarantee that all information is complete, current or error-free at all times.
Always check the provider’s official terms, fees, eligibility criteria and offer details before applying or acting.
5. We do not compare the whole market
The Reward Pilot is not a complete comparison service.
We do not compare every credit card, bank, lender, airline, rewards program, travel provider, deal or offer available in Australia.
We may choose to write about certain products or offers because we think they may be useful, interesting or relevant to readers.
A product appearing on The Reward Pilot does not mean it is the best product for you.
A product not appearing on The Reward Pilot does not mean it is a bad product.
You should compare your options and make your own decision.
6. Affiliate links and commercial relationships
Some pages on The Reward Pilot may contain affiliate links, referral links, sponsored links or partner links.
This means we may receive a commission, referral fee or other benefit if you click a link, apply for a product, sign up for an offer or make a purchase.
This should not cost you extra.
Affiliate links and commercial relationships are explained in more detail in our Affiliate Disclosure.
Where relevant, we aim to disclose affiliate links, sponsored content and commercial relationships clearly.
7. Offers, deals and availability
Offers and deals can change, expire or be withdrawn without notice.
This includes:
points offers
credit card offers
reward seat availability
flight deals
transfer bonuses
shopping offers
hotel offers
partner promotions
We may not update every article immediately when an offer changes.
Always check the official provider page before applying, purchasing, transferring points or booking travel.
8. Points values and examples
From time to time, we may discuss the value of points, rewards, redemptions, offers or travel benefits.
Any value estimates, examples or calculations are general only.
The actual value you receive may depend on:
how you earn points
how you redeem points
taxes, fees and carrier charges
reward seat availability
cash fare prices
travel dates
airline program rules
transfer rates
your personal travel preferences
A redemption that is good value for one person may not be good value for another.
9. No guarantee of results
We do not guarantee that you will:
be approved for a credit card
receive bonus points
find reward seats
obtain a particular redemption
receive a particular points value
save money
qualify for a deal
receive a travel benefit
earn a particular number of points
Your results will depend on your own circumstances, the provider’s rules, availability, timing and other factors outside our control.
10. Your responsibility
You are responsible for your own decisions and actions.
Before acting on any information from The Reward Pilot, you should:
read the provider’s official information
check the full terms and conditions
check fees, charges and interest rates
check eligibility criteria
consider your own financial situation
compare options
seek professional advice if needed
Do not apply for a credit card, spend money, transfer points, book travel or take up an offer solely because of something you read on The Reward Pilot.
11. Website content and accuracy
We aim to provide helpful, accurate and reader-friendly content.
However, we do not promise that the website or its content will always be:
complete
accurate
up to date
available
free from errors
free from interruptions
suitable for your particular circumstances
We may update, remove or change content at any time without notice.
12. Third-party websites
The Reward Pilot may link to third-party websites, including airlines, banks, credit card providers, rewards programs, hotels, travel companies, affiliate partners and other publishers.
We do not control third-party websites.
We are not responsible for:
their content
their accuracy
their pricing
their offers
their privacy practices
their terms and conditions
their security
whether they approve or reject an application
whether an offer is still available
You should read the terms, conditions and privacy policy of any third-party website before using it or providing personal information.
13. Intellectual property
Unless otherwise stated, the content on The Reward Pilot is owned by us or used with permission.
This includes text, articles, images, graphics, logos, branding, layouts and other website content.
You may view and use the website for personal, non-commercial purposes.
You must not copy, reproduce, republish, sell, modify, scrape, distribute or use our content for commercial purposes without our written permission.
You may share links to our website or quote short excerpts, provided you clearly credit The Reward Pilot and link back to the original page.
14. User comments and submissions
If we allow comments, messages, reviews, feedback or other user submissions, you are responsible for what you submit.
You must not submit content that is:
unlawful
misleading
defamatory
abusive
discriminatory
threatening
spam
infringing someone else’s rights
harmful to the website or other users
We may edit, moderate, refuse or remove user content at our discretion.
If you send us feedback, suggestions or ideas, you agree that we may use them without obligation to compensate you.
15. Acceptable use
You must not use this website in a way that:
breaches any law
infringes someone else’s rights
interferes with the website
attempts to access systems without permission
introduces viruses, malware or harmful code
scrapes or harvests data without permission
misuses forms, comments or subscription features
impersonates another person or organisation
damages or disrupts The Reward Pilot
16. Limitation of liability
To the maximum extent permitted by law, we are not liable for any loss, damage, cost or expense arising from your use of The Reward Pilot or reliance on information published on the website.
This includes loss or damage connected with:
applying for a credit card or financial product
taking up or missing an offer
spending money
transferring points
booking travel
reward seat availability
provider decisions
incorrect or outdated information
third-party websites
website interruptions
technical issues
data loss
unauthorised access
lost profits or opportunities
Nothing in these terms excludes, restricts or modifies any right, guarantee, remedy or liability that cannot legally be excluded, restricted or modified under Australian law, including under the Australian Consumer Law.
17. Australian Consumer Law
Nothing in these terms is intended to limit your rights under the Australian Consumer Law or any other law that cannot be excluded.
If a law gives you rights or remedies that cannot be excluded, our liability is limited only to the extent permitted by law.
This is important because website terms should not mislead people about rights that exist under Australian law, including consumer protections. The ACCC has warned that misleading terms and conditions can be a consumer law issue.
18. Indemnity
You agree to indemnify us against any loss, damage, claim, cost or expense arising from:
your breach of these terms
your misuse of the website
your unlawful conduct
your infringement of another person’s rights
content you submit to the website
This means you may be responsible for costs or losses caused by your own misuse of the website.
19. Privacy
Your use of The Reward Pilot is also covered by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and protect personal information.
20. Affiliate disclosure
Your use of The Reward Pilot is also covered by our Affiliate Disclosure.
Our Affiliate Disclosure explains how we may earn commissions, referral fees or other benefits from affiliate links, sponsored content and commercial partnerships.
21. Changes to these terms
We may update these Terms of Use and Disclaimer from time to time.
The latest version will be published on this page with the updated date.
By continuing to use the website after changes are published, you accept the updated terms.
22. Governing law
These terms are governed by the laws of the Australian Capital Territory, Australia.
You agree that any dispute relating to these terms or your use of The Reward Pilot will be dealt with by the courts and tribunals that have jurisdiction in the Australian Capital Territory, Australia.
23. Contact us
If you have any questions about these Terms of Use and Disclaimer, contact:
The Reward Pilot
Email: hello@therewardpilot.com.au
Website: therewardpilot.com.au